Guarantees

We strive to display our watches in their current state, but not that different displays may show colors in different ways. We strive to show all watches in their current state and properly display the condition of the watch. Shall you request to purchase a watch through our “Source a watch” service, we will provide you with information and images that display the current state of the watch before ordering.

We guarantee that the watch is in the described condition when being shipped to you, and before dispatching the watch, we try all its function to ensure that all functions are working properly. We are not responsible for damages to the watch that appear during the shipping. We only guarantee that the watch was in the described condition when dispatching the watch.

Packaging

All orders dispatched from us are carefully prepared and packed to ensure that they remain undamaged during the shipping. All watches are carefully packed in protective material and are properly sealed. As such, the watch should remain safe during shipping, however, we can not be responsible for the improper, careless, or negligent treatment of the package by the courier. Shall the watch have been damaged during shipping, the insured shipping should be responsible for any reimbursement of the damaged goods.

We record the packaging process of all orders for your safety and keep the videos in our archive shall it be necessary to prove the watch’s state before being dispatched.

Authenticity

We guarantee that all parts of your watch are 100% authentic. We carefully examine each and every watch before dispatching it to confirm its authenticity and put great effort into confirming that each and every part is original. All parts of our watches are original unless stated otherwise.